ORIGNAL DESIGNS | EXCLUSIVE BRANDS | FREE SHIPPING OVER $120

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      SHIPPING INFORMATION

      We are committed to delivering high-quality cycling apparel worldwide, ensuring a seamless shopping experience for every customer. We take pride in offering reliable and efficient shipping services across the globe.

      ORDER PROCESSING + SHIPPING TIMES

      Order Process:

      • Order Confirmation: Once your order is placed, you’ll receive an email confirmation.
      • Verification & Processing: Orders are reviewed for accuracy and security.
        In-stock items are processed within 24 hours (excluding Sundays and public holidays). Made-to-order items are typically processed within 3-5 business days.
      • Dispatch & Shipping: Your order is shipped from our global warehouse via our trusted carriers.

      SHIPPING METHODS

      We offer both Standard and Express Shipping options:

      • Standard Shipping: Handled by international postal services, including USPS, Australia Post, and Royal Mail, depending on your location.
      • Express Shipping: For faster delivery, express orders are shipped via DHL, FedEx, or other leading couriers.

      If your order includes both in-stock and made-to-order items, in-stock items will be shipped first, and made-to-order items will follow in a separate shipment.

      ESTIMATED DELIVERY TIMES

      Delivery times vary based on location and shipping method:

      Standard Shipping Estimates:

      • United States, Australia, United Kingdom, Hong Kong, Macao: 5-10 business days
      • Europe (France, Italy, Germany, Spain, Sweden, etc.): 6-12 business days
      • Canada, Singapore, Taiwan: 7-15 business days
      • South America, Russia, Mexico: 15-35 business days
      • Other Regions: 10-25 business days

      Express Shipping Estimates:

      • United States: 2-5 business days
      • Canada, Australia: 3-6 business days
      • United Kingdom: 2-5 business days
      • Other Regions: Currently unavailable

      Note: Shipping times may be impacted by holidays, customs delays, and unforeseen global events.

      TRACKING YOUR ORDER

      Once your order ships, you will receive a tracking number via email. If tracking details are not available within 3-5 business days, please reach out to our support team.

      CUSTOMS + DUTIES

      While most orders pass through customs without additional fees, some countries may impose duties based on order value. Customers are responsible for any applicable customs charges.

      ADDITIONAL SHIPPING NOTES

      • Orders must be shipped to a valid residential or business address (PO boxes and lockers are not supported for express shipping).
      • A valid phone number is required for express shipping to ensure smooth delivery.
      • In some cases, items may be shipped separately to expedite delivery or minimise customs fees.

      For any shipping-related inquiries, please contact our customer support team.
      We’re here to help ensure your order arrives smoothly and on time!